🦄 UniScoops™ Shipping Policy

• Orders are hand-packed and typically ship within 7-10 business days.
   
• Weekend/holiday orders begin processing the next business day.
   
• During drops, sales, or high-volume periods, processing may take a bit longer.
   

We ship using trusted carriers such as USPS and UPS.

Estimated delivery times after processing:

• U.S. Domestic: 5-10 business days
   
• International: 7–21 business days (varies by country & customs)
   

Delivery times are estimates and may be affected by carrier delays, weather, or customs.

Tracking is emailed as soon as your order ships.
Please allow up to 24 hours for tracking to update.

International orders may be subject to customs fees, VAT, duties, or import taxes.
These fees are not included in your order total and are the buyer’s responsibility.

UniScoops™ is not responsible for customs delays.

• If your package is marked Delivered by the carrier, UniScoops™ is not responsible for lost or stolen packages.
   
• If your order arrives damaged, contact us within 48 hours of delivery and include photos of:
   
  • the shipping box/mailer
     
  • packing materials
     
  • the damaged item(s)
     

We’ll do our best to help make it right.

Mystery scoop items are final sale.
Because items are mystery-based, contents vary and cannot be customized.

Please double-check your shipping address at checkout.
UniScoops™ is not responsible for orders shipped to an incorrect address provided by the customer.

If an order is returned due to an address issue, the customer is responsible for reshipping fees.

Questions about shipping or your order?
Email: uniscoops.shop@gmail.com
Website: www.uniscoops.shop

 Updated: November 2025